Social Performance 2025

  • To be an organization recognized for respecting human rights.
  • To be an organization with no illegal employment, maintain satisfaction levels, and have a low turnover rate.
  • To promote lifelong learning for employees, stakeholders, and vulnerable groups through PPS training institutes and knowledge dissemination activities.
  • To create a corporate culture that understands ESG issues to improve quality of life and develop society through networks of partners and various agencies.

Environment (E)

Social (S)

Governance (G)

 

Material Topic Long-term Target 2027 Short-term Target 2025 2025 Performance
Human Rights No human rights violations and conduct Human Rights Due Diligence (HRDD) No human rights violations • No human rights complaints• 100% employees completed Human Rights training through Legal & Professional Ethics programs• Human Rights Risk Assessment conducted and monitored
Material Topic Long-term Target 2027 Short-term Target 2025 2025 Performance
Fair Labor Practices & Employee Engagement Fair employment, equal treatment, high employee satisfaction, low turnover, zero workplace accidents • No illegal employment• Employee satisfaction ≥ 80%• Retention employee turnover ≤ 10% • No discrimination or illegal employment cases• No employee complaints regarding unfair treatment• Employee satisfaction = 87%• Retention employee turnover = 13.82%
Material Topic Long-term Target 2027 Short-term Target 2025 2025 Performance
Employee Development Clear Career Path Plan and Personal Development Plan (PDP) for all business units • New employees ≥ 18 training hours/person/year• Existing employees ≥ 9 training hours/person/year• Promote professional certification advancement • Average training hours = 10.71 hours/person/year• Total training hours = 3,266 hours
Fair Business Practices Zero corruption, transparent supplier management, no intellectual property violations • Zero corruption• Supplier capability development• No intellectual property complaints • Zero corruption cases• No intellectual property complaints• Sustainable Supplier Policy and Supplier Code of Conduct development initiated
Material Topic Long-term Target 2027 Short-term Target 2025 2025 Performance
Customer Satisfaction & Service Quality Customer satisfaction 100%, zero complaints, zero accidents • Customer satisfaction ≥ 80%• Zero accident at project sites• No ethics-related complaints • Customer satisfaction = 84%• No ethics-related complaints
Community Development & Knowledge Sharing Knowledge Management Platform and continuous CSR programs • Conduct social contribution activities• Develop knowledge-sharing tools and programs • “Waste Exchange for Happiness” Project (Year 7)• “White Engineer” Knowledge Sharing Program• Engineering Knowledge Animation Project (“Uncle P”)